Managed Services

If you’re in business you will know just how important it is to ensure your IT systems are kept operating at their highest efficiency.  Business is tough enough without losing valuable time and money through IT outages, security issues, computer breakdown or inadequate backup services.  You can’t afford to have to wait to receive emergency assistance.

OJ Computers is not only Victor Harbor-based, but can also attend to some of your IT issues remotely without even having to travel to your premises.  Their managed services plans give you peace of mind that you won’t lose time and money through IT problems.  Prices are scaled depending on the number of services and the number of workstations and servers involved.  OJ Computers can provide managed servers for just one server or one workstation right through to servers with more than 10 workstations attached.

The services in the management plan include:

1. Round the clock monitoring of workstations and servers: 

Items monitored include Static IP and Domain black listings, security, storage, hard drive health, backups, critical errors/alerts, connectivity and Windows updates.

2. Maintenance:

No need to wait until a breakdown to get service.  Servers receive several remote or onsite maintenance sessions each year.  This includes checking backup performance, testing restoration and recovery, security software version updates, diagnostics on critical, important and optional system/software updates, investigation and assistance with issues.

3. Remote and phone support:

Our team is ready to assist you with your IT questions.  This can often be done in a short phone call or remote entry into your computer system to save the need for a callout.Contact the team at OJ Computers today to find out how we can help ensure you have continual access to your IT systems.  Don’t leave it to chance or rely on a faceless company when you can get personalised and honest service from a local with a reputation for quality and prompt assistance.

We have also recently added hosted PBX phone solutions and managed wireless systems and hot spots to our services.  Let us ensure you keep your office environment working properly and efficiently.